The Amazon Connect agent workspace now supports third-party applications. “This allows customers to take either their existing vendor–built solutions, like calendaring applications and analytics apps, ...

The chatbot’s integration will allow enterprise users to get notifications about events such as security risks and the status of system health from within Teams, and also let them run command line ...

Sendbird Chat, an in-app chat platform, is now available for purchase in Amazon Web Services (AWS) Marketplace. The listing in AWS Marketplace reinforces Sendbird’s collaboration with AWS. Sendbird is ...