A few brilliant strokes of ingenuity, combined with a large dose of capitalism, made the e-retailer into the world’s cloud services leader. Read now When Connect was launched, many industry watchers, ...
Amazon Web Services has expanded its artificial intelligence-powered Contact Center Intelligence (CCI) solutions, enabling customers to leverage AWS's artificial intelligence and machine learning ...
eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...
In a blog post, AWS announced AWS Contact Center Intelligence (AWS CCI) solutions. AWS CCI is described as a combination of services that empower companies to integrate AI into contact centers. While ...
eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...
Amazon.com is getting into the contact center service business with Tuesday's announcement that it will make its contact center service technology available to other businesses. Amazon said the new ...
LivePerson partners with AWS to create a unified platform for managing voice and digital customer interactions through AI-powered technology. LivePerson announced on Aug. 25 that it is working with ...
Talkdesk Broadens Machine Learning Capabilities With Amazon Web Services Contact Center Intelligence
SAN FRANCISCO--(BUSINESS WIRE)--Talkdesk®, Inc., the cloud contact center for innovative enterprises, is participating in the global expansion of Amazon Web Services (AWS) Contact Center Intelligence ...
Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Vivek Yadav, an engineering manager from ...
Amazon Web Services said it has launched Amazon Connect, a cloud contact center service. The move gets AWS more into the lucrative customer service market dominated by the likes of Salesforce, SAP and ...
MARKHAM, Ontario--(BUSINESS WIRE)--Sangoma Technologies Corporation (TSX: STC; Nasdaq: SANG) ("Sangoma"), a trusted industry leader offering businesses a choice of on-premises, cloud-based, or hybrid ...
From remote deposit capture to personal payment apps like Venmo, Cash App and Zelle, a significant number of bank customer use their phones for banking. WaFd Bank (WaFd) wanted to improve the customer ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results