An MTA program that allows some Access-A-Ride users to arrange trips through app-hailed car rides is set to get more expensive. Disabled New Yorkers who currently pay $2.75 to get around via ...

We are surprised that it took this long for someone to sue the MTA for its horrible Access-A-Ride, the paratransit service for people with disabilities. Its poor quality has long been documented and ...

STATEN ISLAND, N.Y. -- The MTA is reporting record-high levels of customer satisfaction for the agency’s paratransit service, but is continuing to make improvements to the much-maligned Access-A-Ride ...

NEW YORK -- New York's congestion pricing pause may be saving drivers money, but it means commuters with disabilities have to wait longer for improvements to the paratransit system. Only 30% of New ...

Less than a week after an I-team investigation revealed surveillance video appearing to show a disabled stroke survivor being attacked by her own Access-A-Ride driver, detectives arrested a Staten ...