The landscape of customer support, customer care and customer service has changed nearly overnight. Customers now expect a nearly real-time response to any concern they express via social media or on ...

June 4, 2025 -- Marketing and customer experience teams are under more pressure than ever – expected to deliver highly personalized, multi-channel champaigns with tighter timelines and fewer resources ...

While Adobe (ADBE) is best known for its creative tools used by graphic designers and content producers, the software giant has used a combination of R&D and M&A to expand its presence in customer ...

First set of capabilities are now live in Adobe Experience Platform Agent Orchestrator, which enables businesses to build, manage and orchestrate AI agents including Adobe’s Data Insights Agent and ...