About Advanced Call Center Technologies Founded in 1997 and headquartered in Philadelphia, Advanced Call Center Technologies (ACT) is an employee-owned company focused on building a great team member ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

Advanced Call Center Technologies is developing a $1.5 million customer care center in Shreveport, state officials said Thursday. The Philadelphia, Pennsylvania-based company is moving into the East ...

PHILADELPHIA, PA / ACCESSWIRE / December 5, 2024 / Advanced Call Center Technologies (ACT) is proud to announce its recognition as one of Forbes' Best Employers for Veterans in 2024. This prestigious ...

PHILADELPHIA, PENNSYLVANIA / ACCESS Newswire / February 11, 2025 / Advanced Call Center Technologies (ACT), a 100% employee-owned global leader in customer experience and business process outsourcing, ...

The international cloud computing awards program recognizes TCN's flagship platform, TCN Operator, for the Best Use of Telephony / Unified Communications in Cloud Computing category TCN, Inc., a ...

While basic ACD (Automatic Call Distributor) features are already included with Zultys' MX250 line of IP-PBXes, the new software license option adds higher-end features such as call queuing with ...

With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...

Struggling to choose the best call center software for your business? Compare top options to find the solution that fits both your team and budget. There are dozens of call center solutions available ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Customer expectations are high, and how you attend to your ...

The new jobs will be created at locations in Bristol and Kingsport, the projects will join existing Advanced Call Center Technologies (ACT) facilities in Johnson City, TN.

Echopass – Background. For a banking institution founded nearly 170 years ago, The Provident Bank of New Jersey is already modern in its approach to customer service. Its corporate slogan, ...