Zoom Communications announced the integration of its Virtual Agent with Zoom Phone on Aug. 18, creating an AI concierge that can handle incoming calls around the clock. The company also introduced ...

Zoom Virtual Agent expands to Zoom Phone, enabling a new concierge use case that delivers personalized support with agentic concierge capabilities to automate routine calls and streamline frontline ...

Zhipu AI has open-sourced AutoGLM, an AI agent model described as the first to demonstrate stable on-device “phone use” capabilities, Blue Whale Finance reported. The model can perform multi-step ...

Google’s next Android 16 QPR2 update aims to introduce two major features. The first is a smarter AI that can control other apps, while the second is a new parental control system that uses a PIN for ...

Many companies are moving beyond rigid, scripted chatbots toward more natural customer interactions. A new voice AI agent called Leaping AI is part of a movement bringing the call center industry into ...

Artificial intelligence is learning to do more than just chat back, it's starting to run your phone for you. In China, ByteDance, the company behind TikTok, briefly unveiled a smartphone prototype ...