Amazon rolled out an automatic upgrade to its Alexa virtual assistant. Alexa+ has new voices and new features.

Alexa+ has been rolling out to everyone with a Prime membership, even if you didn’t ask for it. Here’s how to change it back.

Though its convenience definitely helps make life easier, it's possible that your Amazon Echo never stops listening, even when you haven't activated it.

CNET’s expert staff reviews and rates dozens of new products and services each month, building on more than a quarter century of expertise. The new, large language model-fueled version of Alexa is ...

During my first few days with the Amazon Echo Dot Max, my general feeling was, “well, it’s definitely an Amazon Echo.” That’s not a bad thing, mind you; having a reliable Alexa speaker in my living ...

Alexa Plus inexplicably turned on a user’s light without being prompted. When the user asked the assistant why it turned on ...

A report from Bloomberg revealed that thousands of Amazon employees are listening to what people say when they talk to Alexa. Amazon said it uses these conversations to improve Alexa’s “understanding ...