The next time you’ve got an itchy throat and a stuffy nose, Amazon wants you to describe your symptoms to an AI chatbot ...

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Amazon is making a louder, more deliberate move into the fast-moving world of conversational AI. While the company has spent ...

Feb 19 (Reuters) - Amazon (AMZN.O), opens new tab said it would stop support for its unified communications service, Chime, next year and will not accept new customers beginning Wednesday. Amazon ...

Amazon is launching an Alexa.com website that allows some users to chat with its AI assistant via their browser. The company launched Alexa+ last February and it remains in early access. The website ...

As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get fulfilled quickly and painlessly, issues can still occasionally arise, especially during the busy ...