CNET

Amazon's Wi-Fi Simple Setup will make it easier to connect your smart home

Through Amazon's Wi-Fi Simple Setup, Amazon wants to take away the headache of setting up your smart home. As it stands, you usually need to connect each smart plug, smart lightbulb and smart fan ...
新浪网

Amazon Connect运用生成式AI提升端到端客户体验

新功能涵盖主动且个性化的客户沟通、增强的自助服务、生成式AI安全防护，以及用于坐席培训的管理工具。 北京——2024年12月20日 亚马逊云科技在2024 re:Invent全球大会上，宣布推出云联络中心解决方案Amazon Connect的全新生成式人工智能（AI）增强功能。这些全新 ...
CNET

Setup That New Amazon Echo and Welcome Alexa Home

Chris Wedel is a fan of all things tech and gadgets. Living in rural Kansas with his wife and two young boys makes finding ways to stay online tricky — not to mention making my homestead smarter.
Business Wire

Amazon Connect Introduces Generative AI Capabilities to Help Organizations Boost Worker ...

LAS VEGAS--(BUSINESS WIRE)--At AWS re:Invent, Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company (NASDAQ: AMZN), today announced new generative AI capabilities in Amazon Connect, AWS’s cloud ...
DOIT

Amazon Connect发布多项Agentic AI新功能

北京——2025年12月2日 亚马逊云科技在2025 re:Invent全球大会上，宣布Amazon Connect推出多项Agentic AI新功能，覆盖四大领域：可在语音与数字渠道自主执行操作的自动化AI Agent；可与客服代表协同工作的实时AI辅助；支持主动互动的预测性客户洞察；以及用于监控 ...