It combines direct customer refunds, additional compensation, and operational commitments aimed at reforming how Amazon ...

UPS is doubling down on reducing its relationship with Amazon.

Amazon One palm scanning worked flawlessly. It's dying anyway—because Amazon forgot that even frictionless tech needs ...

At Amazon, “Leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. Although leaders pay attention to competitors, they obsess over customers.” That ...

Amazon Go, equipped with the cashierless Just Walk Out system, was heralded as a marvel when the first location opened to the ...

The last day of operation for Amazon Fresh and Amazon Go stores is Feb. 1, with the exception of its California locations.

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Some locations will be converted into Whole Foods Market stores, the company said, though it did not say where.