Amazon has agreed to refund up to $1.5 billion to customers after the company was accused of "deceptively" enrolling users in Prime subscriptions and making it difficult to cancel, according to the ...

Amazon customers who were signed up for Prime in ways federal regulators say were deceptive now have a rare chance to claw back some money. The Federal Trade Commission's settlement with Amazon set ...

Amazon's $2.5 billion Prime settlement with the FTC has moved into a crucial second phase, and millions of customers are now being asked to file claims if they want a share of the remaining money. The ...

Millions of Prime members could soon see money back in their accounts, without lifting a finger. The Federal Trade Commission’s record settlement with Amazon has set up automatic refunds for many ...

Amazon will soon have to refund some Prime members as part of a $2.5 billion settlement with the Federal Trade Commission – $1.5 billion of which will be returned directly to customers. It’s the FTC’s ...

From amping up staffing by the thousands, to launching new initiatives to meet the surge in demand, companies such as Amazon are making changes to its operations as the busiest time of year rolls out.