Amazon has agreed to a settlement of over $1 billion, which includes contributing $309 million into payouts for affected customers over incorrect refunds.

The lawsuit, filed in 2023, alleged that Amazon caused "substantial unjustified monetary losses” for consumers who returned an item but were still charged for it.

With the retail landscape, both online and brick and mortar, being as vast as it is, it is more than likely that a consumer will end up making an impulse purchase or two as they go along. The silver ...

Amazon has agreed to pay $309 million to resolve a nationwide class action lawsuit alleging that the company improperly denied refunds or recharged customers af ...

Amazon has agreed to pay an additional $309.5 million to consumers as part of a wide-ranging settlement over claims that customers were not properly refunded for returned products. The deal pushes the ...

From amping up staffing by the thousands, to launching new initiatives to meet the surge in demand, companies such as Amazon are making changes to its operations as the busiest time of year rolls out.

The FTC accused Amazon in 2023 of enrolling tens of millions of customers into Prime using “sophisticated subscription traps designed to manipulate consumers into enrolling in Prime” Amazon Prime is ...

View post: Popular Superfood Brand Recalls Select Chia Seeds Nationwide —What Consumers Need to Know Amazon extends holiday return window for most items bought Nov. 1–Dec. 31 until Jan. 31, 2026. Some ...

Roughly 35 million Amazon Prime subscribers are expected to be eligible for up to $51 from a court settlement between the global delivery giant and the U.S. Federal Trade Commission. Amazon has ...

Many Illinois retailers offer extended holiday return windows for items purchased in late 2025. Most stores, including Amazon, Target, and Walmart, require proof of purchase for returns. Return ...