Consumers will have one more option for shipping off their Amazon returns: a visit to Staples. The tech giant announced Wednesday it will collaborate with Staples to allow shoppers to drop off returns ...

Amazon is well known for its customer-centric approach and commitment to providing a seamless shopping experience. One of the ways that Amazon achieves this is by offering free returns with no box, ...

Amazon has long offered free returns for items sold directly by Amazon and shipped to U.S. addresses, a benefit many shoppers take advantage of regularly. But some people are worried that Amazon’s ...

Amazon is offering doorstep returns in some markets through a new partnership with the U.S. Postal Service. Amazon quietly rolled out a partnership with the USPS this summer, offering doorstep return ...

Amazon is attempting new measures to get customers to return fewer of their online orders, including charging a fee to return items to UPS stores. For decades, Amazon built its business by creating ...

Ordering online makes shopping easy, but entering shipping information can get tricky. You might have changed your location or have multiple addresses saved to your account. It's easy to accidentally ...

A San Jose woman’s life was made “hell” after being inundated with hundreds of Amazon packages linked to a Chinese seller. It all “started with one package,” said the woman, who has declined to be ...

Amazon makes it so easy for consumers to return products that some shoppers are taking advantage of the policy and scamming sellers. Nicole Barton, a small business owner who used to sell clothing and ...

Amazon aims for Returnless Resolutions to increase customer convenience while providing sellers with a more cost-efficient way of dealing with returns. The program could be particularly convenient for ...