An Amazon seller has reportedly exposed a loophole in the e-commerce giant's return policy that allows bad actors to both get the refund and keep the item they ordered. Featured Video The video, which ...

No matter how much you thought you'd love your newest Amazon purchase, there's occasionally a time when you'll need to make a return. Amazon now charges a $1 fee for returning some packages to UPS, so ...

After ordering two packs of 11-inch, rope-woven storage cubes from Amazon.com recently, I found that the resulting cubes were, in fact, 11-by-10.5-by-10.5 inches. Alas, they weren’t what I expected. I ...

Amazon has told somebody to return a phone it says "may be lost". An Amazon shopper paid two monthly £108 instalments but is now phone-less and out of pocket. Writing into the Guardian, a consumer ...

Amazon Prime’s return policy is, without exaggeration, the reason I’ve been a member for nearly 10 years. It’s a cornerstone of the Prime membership’s value proposition, primarily because it removes ...

Amazon is offering customers an extended return opportunity for the 2025 holiday season to make their shopping experience "as seamless and worry-free as possible." "Most items" purchased between Nov.

We may receive a commission on purchases made from links. Many Amazon customers will agree that the company makes the return process relatively convenient, within reason. If you've ever made an Amazon ...

In the early days of online shopping, lots of consumers were wary. If they received an item they didn’t like and they wanted to return it, they’d often have to pay to ship it back to the seller. The ...

Returns on Amazon are free and easy for shoppers, but they're risky and expensive for the small businesses that sell a majority of the goods on the world's biggest e-commerce site. Returns have driven ...