Amazon is well known for its customer-centric approach and commitment to providing a seamless shopping experience. One of the ways that Amazon achieves this is by offering free returns with no box, ...

5 AT FOUR. WELL, THIS YEAR, YOU MAY HAVE NOTICED AMAZON MADE A PRETTY BIG CHANGE, RIGHT? AFTER YEARS OF PRETTY UNLIMITED FREE RETURNS. NO MATTER HOW YOU SENT IT, THE COMPANY STARTED IMPLEMENTING A FEE ...

Amazon is teaming up with another retail competitor to offer customers more places to return products. The Seattle retailer confirmed that it recently began testing a partnership with pet giant Petco, ...

Returning items to Amazon isn’t quite as easy as purchasing them. But it’s getting close. Whether your items are damaged, accidentally purchased, incorrectly sized or simply unwanted, don’t panic. You ...

Some shoppers now see a USPS doorstep-pickup as an Amazon return option—schedule a free pickup, print a label, box it, and USPS grabs it Amazon’s label-free, box-free drop-offs (Whole Foods, UPS Store ...

Consumers will have one more option for shipping off their Amazon returns: a visit to Staples. The tech giant announced Wednesday it will collaborate with Staples to allow shoppers to drop off returns ...

Amazon Prime’s return policy is, without exaggeration, the reason I’ve been a member for nearly 10 years. It’s a cornerstone of the Prime membership’s value proposition, primarily because it removes ...

Every time a box goes back across the counter with an Amazon return label, it drops into a sprawling, largely invisible ...

Items that arrive in transparent plastic bags (often used during Whole Foods returns) are a common sign the product has b ...