Have you heard about the secret Amazon return blacklist? They're quietly banning people who return "too much" — but just how ...

Amazon has begun warning users more clearly that certain shopping behaviours can put their accounts at risk of being blocked.

Amazon has agreed to a settlement of over $1 billion, which includes contributing $309 million into payouts for affected customers over incorrect refunds.

From amping up staffing by the thousands, to launching new initiatives to meet the surge in demand, companies such as Amazon are making changes to its operations as the busiest time of year rolls out.

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Over the years, Amazon has become well known for its simple and easy return policy, allowing for smooth, hassle-free returns and quick refunds within 30 days of delivery. As the holiday season ...

The holiday gifts have been unwrapped. Now the returns begin. The day after Christmas means the beginning of holiday gift returns, with returns expected to increase 25% to 35% compared to levels of ...

Amazon is offering an extended return window for most items purchased during the 2025 holiday season. Items bought between Nov. 1 and Dec. 31, 2025, can be returned until Jan. 31, 2026. Some products, ...

Amazon Prime’s return policy is, without exaggeration, the reason I’ve been a member for nearly 10 years. It’s a cornerstone of the Prime membership’s value proposition, primarily because it removes ...

Amazon is offering doorstep returns in some markets through a new partnership with the U.S. Postal Service. Amazon quietly rolled out a partnership with the USPS this summer, offering doorstep return ...

Did procrastination get the best of you for holiday returns? Fortunately, Amazon made returning a bit more stress-free and convenient this year. But, customers should not wait much longer to make ...