Every time a box goes back across the counter with an Amazon return label, it drops into a sprawling, largely invisible system that decides whether that item will be resold, donated, dismantled, or ...

Amazon is testing an unusual new twist on its returns network: self-serve kiosks inside Goodwill thrift stores, starting with 21 locations across the Seattle region. It’s a new way for Amazon ...

Amazon Prime’s return policy is, without exaggeration, the reason I’ve been a member for nearly 10 years. It’s a cornerstone of the Prime membership’s value proposition, primarily because it removes ...

If your Prime Day purchase doesn't meet your standards, here's how to get a refund and return the item for free. Macy is a writer on the AI Team. She covers how AI is changing daily life and how to ...

Returning Amazon packages isn't quite as easy as buying them. However, after the dust settles and you've made all your purchases, buyer's remorse could set in. What seemed like a great deal that you ...

Aimed at convenience, a Modesto-based grocery store chain has partnered with Amazon to roll out a program allowing customers to make returns during their shopping trip. The Save Mart Companies has ...