Have you heard about the secret Amazon return blacklist? They're quietly banning people who return "too much" — but just how ...

It combines direct customer refunds, additional compensation, and operational commitments aimed at reforming how Amazon ...

Amazon has agreed to pay $309 million and provide other benefits in a class action settlement with customers who claimed they ...

The lawsuit, filed in 2023, alleged that Amazon caused "substantial unjustified monetary losses” for consumers who returned an item but were still charged for it.

Amazon is issuing long-anticipated refunds for some customers. According to USA Today, some customers who had issues with Amazon returns in the past may finally get closure. Per reports, one customer ...

Amazon is handling a rapidly growing number of returns that are causing a massive problem for the e-commerce giant and the planet. A National Retail Federation survey found a record $761 billion of ...

Kohl's closed 27 stores nationwide on Saturday, including 10 in California. The stores that closed were said to be underperforming. Kohl's has 52 stores in Florida including one on the Treasure Coast.

Kohl’s has been an easy drop-off point for items that had to be returned to Amazon. But that may be coming to an end. The company confirmed in a statement that it was “conducting a test” at certain ...

Amazon recently began offering doorstep pickup from the U.S. Postal Service for select customer returns, a spokesperson for the e-commerce giant said in an emailed statement to Supply Chain Dive. The ...