Returns on Amazon are free and easy for shoppers, but they're risky and expensive for the small businesses that sell a majority of the goods on the world's biggest e-commerce site. Returns have driven ...

Kohl’s has been an easy drop-off point for items that had to be returned to Amazon. But that may be coming to an end. The company confirmed in a statement that it was “conducting a test” at certain ...

(NEXSTAR) — Online shopping can seem easy on the surface until you learn the item you ordered isn’t quite right and you need to send it back. Unless you’re lucky enough to earn a “returnless refund,” ...

Modern Retail is reporting that Kohl's has suspended Amazon return services at some stores across the country. Kohl's said in a statement Tuesday that the department store chain has been accepting ...

Returns of items are a fact of life for retailers but also a difficult balance to maintain as they try to keep customers happy while not losing money. For consumers, lenient return policies play a big ...

Amazon's fall Prime Day event (technically called Big Deal Days) is in full swing and the deals are as hot as ever. An overwhelming number of fantastic discounts on top items like TVs, laptops, Apple ...

Amazon's extended July Prime Day event has come to an end. This year, instead of just two days of solid deals, the sale ran for four days. That's an extra couple of days to fill your cart with ...

There’s no Amazon warehouse in Vermont, but Deena Frankel’s Burlington home is beginning to resemble one. Over the past eight weeks, she’s received more than two dozen packages from people around the ...

Christmas is over, and now shoppers are preparing to line up at the mall to return unwanted gifts. Lisa Gilbert is among them. She was not going to let the Grinch spoil her Christmas. "I got an ugly ...