Amazon.com is quietly scaling back its once high-profile online auction business. In recent months, the Seattle-based company has cut staff in its online auction department, reduced customer service ...

2024 is shaping up to be a good year for the e-commerce industry, as it continues to take away big slices of the total retail pie. Commerce Department numbers are proof of this trend: e-commerce sales ...

Amazon has started charging a fee to return some products to UPS Stores. It appears to be part of a shift away from relying on UPS and an effort to cut costs. Amazon joins a growing list of retailers ...

Amazon announced it will start charging some customers for return items they take to UPS stores. Before now, the returns were free, but Amazon is taking new steps to reduce the number of items ...

After ordering two packs of 11-inch, rope-woven storage cubes from Amazon.com recently, I found that the resulting cubes were, in fact, 11-by-10.5-by-10.5 inches. Alas, they weren’t what I expected. I ...

Amazon is reportedly cutting back on free returns. With increased costs, it could lead the charge to end free returns across e-commerce retailers. Amazon is known for its fast delivery and free ...

Certain returns of Amazon orders done at UPS stores could come with a new fee. The Information, a media outlet that follows the tech industry, first reported Monday on the fee, which amounts to $1.