Amazon introduced Alexa+ last year, which is free for Prime members, though some are upset over the automatic rollout.

Eligible Amazon customers can now file a claim the company's $2.5 billion settlement with the Federal Trade Commission.

Millions of Prime users are receiving notices tied to a major agreement. Learn who’s affected, key dates, and next steps ...

Of the $2.5 billion settlement, $1 billion is earmarked as an FTC fine. The remaining $1.5 billion is being divided among ...

The claims process for eligible Amazon Prime customers who didn’t get an automatic refund late last year has begun in 2026.

Amazon automatically upgrading Alexa plus for Prime members is raising concerns over control, performance changes, and mixed ...

Amazon is automatically upgrading Prime members to Alexa+, a next-generation AI assistant offering human-like conversation ...

Did you sign up for Amazon Prime and have difficulty unsubscribing? The Federal Trade Commission feels your pain.

Amazon unveiled Alexa+ almost a year ago. The generative AI-powered version is supposed to bring the assistant into the modern age, offering more natural language interactions, ...

Amazon Prime members question shipping speeds. Here’s what customers are saying and what free shipping alternatives are ...

Amazon is refunding customers up to $51 after settling with the FTC over allegations it deceptively enrolled customers for Amazon Prime.