Amazon has agreed to pay $309 million to resolve a nationwide class action lawsuit alleging that the company improperly denied refunds or recharged customers af ...

Whether you ordered the wrong item, received a damaged package or just had second thoughts, understanding Amazon’s return policy can save you time and a potential headache. Amazon is known for fast ...

The holiday gifts have been unwrapped. Now the returns begin. The day after Christmas means the beginning of holiday gift returns, with returns expected to increase 25% to 35% compared to levels of ...

Shoppers will have extra time to return gifts this holiday season as Amazon expands its return window to make shopping online “as seamless and worry-free as possible.” According to the Seattle-based ...

From amping up staffing by the thousands, to launching new initiatives to meet the surge in demand, companies such as Amazon are making changes to its operations as the busiest time of year rolls out.

GREENSBORO, N.C. — Like many of you, I buy things on Amazon all the time. And I have returns here and there. Amazon makes it easy to return your items, you can drop them off at stores like Kohl's, ...

Many Illinois retailers offer extended holiday return windows for items purchased in late 2025. Most stores, including Amazon, Target, and Walmart, require proof of purchase for returns. Return ...

Amazon is attempting new measures to get customers to return fewer of their online orders, including charging a fee to return items to UPS stores. For decades, Amazon built its business by creating ...

Returning Amazon packages isn't quite as easy as buying them. However, after the dust settles and you've made all your purchases, buyer's remorse could set in. What seemed like a great deal that you ...