Amazon has agreed to a settlement of over $1 billion, which includes contributing $309 million into payouts for affected customers over incorrect refunds.

The lawsuit, filed in 2023, alleged that Amazon caused "substantial unjustified monetary losses” for consumers who returned an item but were still charged for it.

There’s a good chance that the next time you buy something from a third-party seller on Amazon and you’re not happy with your purchase, the company will tell you “Nevermind, just keep it” instead of ...

Amazon Prime’s return policy is, without exaggeration, the reason I’ve been a member for nearly 10 years. It’s a cornerstone of the Prime membership’s value proposition, primarily because it removes ...

Amazon makes it so easy for consumers to return products that some shoppers are taking advantage of the policy and scamming sellers. Nicole Barton, a small business owner who used to sell clothing and ...

The internet is awash with stories about Amazon closing shoppers' accounts for having too many product returns, and of other businesses denying returns, but when should you worry? There can be ...

The holiday gifts have been unwrapped. Now the returns begin. The day after Christmas means the beginning of holiday gift returns, with returns expected to increase 25% to 35% compared to levels of ...

Add Yahoo as a preferred source to see more of our stories on Google. Hands holding two Amazon Fresh bags - Ablokhin/Getty Images If you order something from Amazon and don't want it, the return ...

Many Illinois retailers offer extended holiday return windows for items purchased in late 2025. Most stores, including Amazon, Target, and Walmart, require proof of purchase for returns. Return ...