Discover the benefits of analytical CRM for business growth. Analyze customer data to enhance strategies and improve relationships. Analytical customer relationship management software offers advanced ...

Customer relationship management software (CRM) is usually described in generic terms as a tool overseeing the enterprise’s interactions with customers. While this is basically correct, it fails to ...

Editorial Note: Forbes Advisor may earn a commission on sales made from partner links on this page, but that doesn't affect our editors' opinions or evaluations. A customer relationship management ...

CDP vendors owe a lot to the popularity of analytical CRM platforms. Salesforce created the customer relationship management (CRM) software market as we know it today, and with the rise of Salesforce ...

Discover the four types of CRM software available and learn how to choose the right one for your business needs. Explore key considerations and features to make an informed decision. All customer ...

Finding themselves sweating in the current gloomy economic climate, companies are especially eager to harness their wild customer relationship management (CRM) data to maximize their marketing dollars ...

Always a favorite among academics and engineers, statistical software vendor SAS Institute is aiming at a facelift. As part of a broadened footprint that includes a step into the data warehouse ...

CRM is a tool that allows you to provide a better customer experience. It brings all information to one place, making it easier for you to personalise your messaging and offerings. In addition, CRM ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Siebel Systems Inc.s purchase of nQuire Software Inc. last ...

The focus of customer relationship management investments has typically been to collect data generated across channels (operational CRM). That will change in 2004. According to a recent report, ...