Verizon is shifting gears as it continues to face a fleeing customer problem.

Tom Conrad knows that fixing the customer relationship is as important as fixing the software. I have to imagine Tom Conrad has been very busy since being appointed first interim and then permanent ...

Dealing with angry customers — whether face-to-face at a resort or through heated emails and social media posts — can be one of the most intimidating parts of hospitality and customer service. Yet, it ...

VERNON, BC, CANADA, July 18, 2023/EINPresswire.com/ -- Unfortunately, dealing with angry and abusive customers often comes with working in a call center, leading to ...

If you’re a Verizon customer, there’s a good chance you were very unhappy yesterday. The U.S. wireless carrier suffered an outage that reportedly affected more than a million users. No company wants ...

The telecommunications giant has announced a major change customers may not like. AT&T (T) ended 2024 on a high note, despite issuing several price increases last year. In AT&T’s fourth-quarter ...

This year’s outbreak of anti-Tesla attacks has forced some Tesla drivers to trade in their cars over fears for their safety. And while people working in Tesla showrooms – which have also come under ...

Here are all of the proven ways to satisfy your customers in the Good Coffee Great Coffee video game. While some of these tips are common knowledge amongst fans, others may surprise you. Work fast.

Add Yahoo as a preferred source to see more of our stories on Google. BERLIN - Thieves used the quiet Christmas period to drill their way into the vault of a German retail bank and make off with at ...

OMAHA, Neb. (WOWT) - More angry customers in Nebraska and Iowa are coming forward after a First Alert 6 investigation exposed a tour company that abruptly closed and canceled trips. Those vacationers ...

It's a shame that customer service doesn't always get the respect and attention it deserves because it's among the most important ingredients in any business's success. There's no better marketing ...