Microsoft commenced a new help desk service today, called "Answer Desk," that appears to be aimed at consumer users. Answer Desk is described as "new service" in a Microsoft blog that was posted today ...

How much support should come free with the purchase of a tech product? And when does it become something people should pay for? The issue isn’t clear-cut, which makes the debut of Microsoft’s new ...

Microsoft has quietly launched a new service to help Windows and Office users get the most out of their PCs. Answer Desk is an online version of the Answer Desks found in Microsoft’s retail stores, ...

Microsoft upped its tech support offerings Wednesday with the debut of Answer Desk, a dedicated Website for live technical support for Windows OS and Microsoft Office software, PC tune-ups, virus ...

The iOS app Be My Eyes announced that it will be offering support for blind or impaired customers through Microsoft’s Disability Answer Desk in the latest release of the app. The app, which is ...