Microsoft upped its tech support offerings Wednesday with the debut of Answer Desk, a dedicated Website for live technical support for Windows OS and Microsoft Office software, PC tune-ups, virus ...

It’s bad enough that you have to spend your Sunday with the phone wedged between your shoulder and ear, as you root through your computer’s control settings or tangle with a mess of serpentine cables ...

Microsoft has quietly launched a new service to help Windows and Office users get the most out of their PCs. Answer Desk is an online version of the Answer Desks found in Microsoft’s retail stores, ...

How much support should come free with the purchase of a tech product? And when does it become something people should pay for? The issue isn’t clear-cut, which makes the debut of Microsoft’s new ...

The iOS app Be My Eyes announced that it will be offering support for blind or impaired customers through Microsoft’s Disability Answer Desk in the latest release of the app. The app, which is ...

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If you are facing problems and wondering how to get help in Windows 11/10, then this post lists some built-in support options, as well as Help Desk, Support or Community forums, and website options, ...