Apple is undergoing some staffing changes that include the elimination of social media support staff. As a result, Apple will soon no longer provide customer support through X/Twitter, YouTube, and ...

There’s no denying Apple’s reputation for producing some of the coolest and most cutting-edge tech for folks like you and me. From desktops and laptops to phones and tablets, there’s an Apple product ...

Users are no longer able to receive live help from the Apple support account on X, and instead will be redirected to other platforms. Those who direct message the @AppleSupport account on X, formerly ...

Apple today updated its Apple Support app, bringing iOS 26 compatibility, as well as a few under-the-hood improvements. Since the release of iOS 26, Apple has been rolling out updates to several of ...

After implementing an AI chatbot in the Apple Support app to help customers a few weeks ago, the company is taking their AI chatbot push a step further. With Asa, Apple retail employees will now be ...

Apple customers seeking help through the iPhone maker's support pages are occasionally seeing errors when looking for answers, in what seems to be a minor web server issue. Users visiting Apple's ...