Apple is working on a way to bring businesses to the iMessage platform, in order to answer customer questions, offer customer service and even perform transactions. Though not announced at WWDC, a new ...

Apple has launched a newly redesigned AppleCare website that includes 24/7 live chat support, reports 9to5Mac. First rumored in early August, the redesign includes large, easy-to-click buttons and a ...

Apple has streamlined its AppleCare Web site, (finally) adding a chat support option for when you just have a quick question and don’t want to pick up the phone or make a trip to the nearest Apple ...