To contact Apple Support, call 1-800-275-2273 or head to their main support website, support.apple.com.

Apple Inc. is moving deeper into customer service for businesses. Its Apple Business Chat, which became widely available last month after a period in beta testing, lets customers message participating ...

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Apple is unique among big tech companies in that it still doesn't have a dedicated generative AI chatbot on its platforms. The company's first attempt at a chatbot is rolling out now in an early ...

Most of these brand names shouldn’t surprise you. There will be naysayers who believe, based on their personal experience, that some of these companies don’t belong on the list. This was a popularity ...

Apple is planning to eliminate social media support advisor roles across Twitter, YouTube, and the Apple Support Community website starting later this year, according to multiple sources familiar with ...

MIAMI--(BUSINESS WIRE)--Addigy, creator of the only live, real-time, and continuous Apple device management platform, announced it once again won top honors in competitions for product, customer ...

Apple with the release of iOS 15, iPadOS 15, watchOS 8 and tvOS 15 introduced StoreKit 2, a set of APIs that provide developers with convenient tools for managing digital purchases and providing ...

Even if we can all agree that we hate hold times and the awful choice in music, customer service is one of those incredibly subjective experiences. When it comes to Apple I seem to hear from people ...

We understand that the rapidly-evolving COVID-19 situation poses unique challenges for everyone and some customers may have difficulty making their monthly payments. Apple Card is committed to helping ...

With Apple Inc. pushing into the lending business with a “buy now, pay later” service, the company is laying out rules for how it will approve transactions. One key factor: whether you’ve been a good ...

The popularity of the Apple Card caused Apple partner Goldman Sachs to struggle to deal with customer service issues, according to a new report from CNBC. The problems have in part led to a Goldman ...