Apple has launched a new Support Profile website, allowing existing Apple customers to keep their details up-to-date and receive personalised service when they contact Apple’s technical support. The ...

Apple Inc.'s price will shrink with market bites, it is looking for support. The support level that holds depends on portfolio managers' willingness to start buying again. The first test of support ...

Apple (NASDAQ:AAPL) has started internally testing a generative artificial intelligence tool to help employees provide technical support in a more efficient manner, according to a report by MacRumors ...

Apple has claimed the top spot on Laptop Magazine's 2019 customer service ratings, scoring 91 out of 100 based on a mix of phone and online performance. To test the company, Apple was queried about ...

Apple is removing human support on Twitter (now X) which is why customers are only receiving automated replies from the Apple Support account. Wesson Wang from Unsplash Apple has recently altered its ...

Apple has expanded some of its online help tools with the launch of its new My Support Profile page that helps Apple product owners organize support around individual products. Topher, an avid Mac ...

Apple Technical Support: No matter if you know a lot about computers or have little knowledge of your machine, it is safe to say that you will need professional advice from time to time. Fortunately, ...

Apple this week stopped providing human technical assistance via direct messages on X, formerly known as Twitter, in a shift away from social media support. As of October 1, customers who send a ...

Apple's new AI-powered Support Assistant hasn't officially launched for everyone, but some users are able to test an early preview. In July, we learned that there was a strong likelihood that Apple ...

Apple is changing the way it handles appointments at the Genius Bar -- the service part of the Apple Store that solves technical issues for customers. Apple-focused blog 9to5mac reports the changes ...