Probing questions also allows the agent to understand better how the customer feels, which might change how they talk to the customer. If the customer is distraught, they will improve the customer ...

You should never treat electrical projects lightly. Electricity, as we all know, can be very dangerous, and it takes a ...

Why am I so tired? Can alcohol cause panic attacks? In Ask Well, a column edited by Julia Calderone, The Times tackles readers’ personal health questions. Credit...Min Heo Supported by By Emmett ...