One of the most common reactions people have when I talk about my work in addressing passive-aggressive behavior is an impassioned, “Passive aggression is so frustrating! I can’t stand ...

Simply put, assertive communication is honest and direct communication. It includes statements of thoughts, emotions, beliefs and opinions. Assertiveness which is respectful of others is generally ...

Confidence has its place in the office — but certain types of self-centered behavior can crush the chance of succeeding on group projects.