Understanding ends and means -- A look in the library mirror -- "Your mission, should you choose to accept it..." -- Measuring and assessing the components of service quality -- What can go wrong with ...
MANILA, Philippines — Consumer advocacy group CitizenWatch Philippines has urged regulators and internet providers to shift regulatory focus from headline speed figures to broadband quality of service ...
MSRL copy Purchased from the C. Michael Gooden Endowment. Academic and public libraries are continuing to transform as the information landscape changes, expanding their missions into new service ...
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