There’s a moment in every transformation leader’s career when a simple question becomes a breakthrough: “Why does this process even exist this way?” I’ve asked this question countless times across ...

Microsoft announced the general availability of Copilot agents to help automate business processes and promote efficiency. The agents can be integrated into the user's workflow and run in the ...

American businesses spend over $300B annually on data entry and business process outsourcing, yet 90% of insurance workflows and credit decisions still rely on people manually reviewing PDFs and ...