BANGKOK, THAILAND--With software and services now accounting for the bulk of its revenue, Avaya says it is well on its way to becoming a software-driven player, but dismisses suggestions it is ...

Avaya has bought Agile Software, bringing in-house the team that created and develops the call center software Avaya sells to midsize businesses. By controlling R&D for Avaya’s Contact Center Express ...

“A couple of years ago we really did position our portfolio to more of a cloud consumption, recurring revenue, AI-oriented technology portfolio … We’re more than poised to take advantage of this ...

Avaya has bought one of its technology partners, CTIntegrations, a contact center software development specialist. Contact center generated 60 percent of Avaya’s cloud annual recurring revenue in the ...

Avaya this week announced plans to acquire Ubiquity Software, a maker of SIP-based applications and software development tools, for around $144 million. Avaya this week announced plans to acquire ...

Lucent Technologies spinoff Avaya said Thursday it will acquire software maker Quintus for $30 million. Quintus, which also filed for bankruptcy protection Thursday, makes customer-relationship ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Business communications systems provider Avaya Inc.

Goal is to deliver end-to-end SDN-like agility. With "software defined" stuff being around for well over five years now, one of the challenges that's arisen is that we've created a world of ...

Networking and collaboration vendor Avaya declared bankruptcy on Thursday, calling the move part of its transition from a hardware to a software and services company. Avaya emerged from Lucent ...

Avaya Spaces Conferencing Software Available for Free for Education and Non-Profits Avaya's made sure its collaborative conferencing and chat solution can fill the needs of non-profits and educational ...

Networking and collaboration vendor Avaya declared bankruptcy on Thursday, calling the move part of its transition from a hardware to a software and services company. Avaya emerged from Lucent ...

Avaya Inc. last week announced improvements to its customer relationship management (CRM) software aimed at making customer contact centers more manageable, whether interactions take place via the ...