"You'll have to wait." "It's our policy." "We can't do that." "We're kinda busy right now." We all know the familiar sounds of bad or mediocre service about to happen. We cringe and suddenly feel the ...

Consistency is at the heart of successful businesses that place customer satisfaction as a priority. Consumers expect a consistent experience across all brand interactions, whether online, in-store or ...

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There’s never a dull moment when you’re a customer service manager. Not only do you need to help customers and increase satisfaction, but you also need to study, evaluate, and restructure support ...

Customer service has the power to make or break relationships. When a company shines its social spotlight on someone, helping him or her through an issue shared on Facebook or Twitter, it can turn an ...

Most small businesses simply don’t have the resources to have a dedicated support team. This shouldn’t mean you couldn’t take your small team from nothing, to offering world-class support. Desk gives ...

A compassionate customer experience can stay with you forever—just like these real-life examples shared by our employees. We’ve all missed important moments during the pandemic. For me, it was the ...

Well, I can't imagine the customer service department at a stapler company getting alot of calls, so they could probably employe a handful of people and still have plenty of time to offer good service ...

I'm not sure if this is the right forum or not for this, but I thought I'd give a shout out for Canon's customer service.<br><br>Both my Father-in-Law and Cousin-in-Law owned the Canon S1 IS. (I own ...

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Want to share your experience with this dealership? Awesome customer service !! And quick as well!