As a business owner, nothing can ruin your day as fast as a negative customer review posted online. There is, however, a silver lining. Negative feedback allows you to learn from your mistakes and ...

I have some bad news. If you want to be a good manager, or even team member for that matter, you’ll need to get comfortable giving negative feedback. It’s not going to be high-fives and roses all the ...

Male boss: You use big words that make people feel stupid. These are two examples of horrible things that some bosses think are OK feedback. They aren’t. While it’s possible that Merten’s vocabulary ...