The COVID-19 pandemic has profoundly disrupted the banking and financial services business arena as it has done to many other facets of our lives. The word ‘contact’ is extensively associated with the ...

I was in conversation with a person from a digital engagement platform (DEP) provider, the conversation was all process. As a banker who has grown straddling banking and technology, I realised quickly ...

Firstsource Solutions Limited (NSE: FSL) (BSE: 532809), a leading global provider of business process management services and ...

Citigroup Inc. C has simplified banking process by introducing Relationship Tiers. This along with retiring account packages has enabled enhancement of customer experience. New customers can ...

You shall know the Truth and the truth shall make you free”. In the subject context, only the Truth about our economic predicament and the route to get out of it can set us free from the affliction of ...

Last week, the fintech industry had one of its first major in-person events since the start of the pandemic, in the form of Money20/20 Europe. And for the payments industry, one of the biggest topics ...

When you buy through affiliate links in our content, we may earn a commission at no extra cost to you. Learn how our funding model works. By using this website you agree to our terms and conditions ...

Chairman, CEO, Co-Founder at Finicity, leading the drive toward better data access and insights for better financial decision making. We may be living in a more hyper-connected world than ever before, ...