Are there a different set of rules for replying to email from your pda or smartphone? Microsoft says yes. Here’s the lowdown on Wireless Email Etiquette from Microsoft.com. Here’s a summary of the ...

The writers of an essential email guidebook are back with a new edition. Larry Manyle talks with co-author Will Schwalbe about the latest version of "SEND: Why People Email So Badly and How to Do It ...