Research Summary:Extant research suggests that firms rationally evaluate external and/or internal contingencies when deciding how to reconfigure their alliance portfolios. We advance a behavioral ...

Cybersecurity incident response teams (CSIRTs) rely on technical and social skills. But focusing mostly on technical knowledge can come at the expense of communication and teamwork, according to a new ...

Understand innate reactions. Customers are people, and like all human beings, have subconscious reactions to their environment. Improve CX through customer behavior. A psychological lens can help CX ...

Do you ever wonder why some characteristics seem to run in families? Or why emotional heartbreak can feel so physically painful? The biological perspective in psychology can offer some answers to such ...