Social Security Administration to cut some phone service

Social Security, facing pressure from DOGE, weighs big cuts to phone service
The agency is considering dramatically curtailing the phone services that 73 million retired and disabled Americans rely on.
US Social Security Weighs Phone Service Cuts, Report Says
The U.S. Social Security Administration is considering dramatically curtailing the phone services that 73 million retired and disabled Americans rely on to apply for and access their earned government benefits,
Social Security Administration to cut phone service for direct-deposit transactions
The Social Security Administration said Wednesday it is eliminating telephone service for direct-deposit account transactions. The agency said the move is meant to eliminate the risk of fraud associated with changing bank-account information by telephone.
DOGE Pushes Social Security Administration to Cut Off Phone Service: Report
SSA officials are weighing eliminating telephone support for claims processing and direct-deposit account transactions.
DOGE Backs Off Plan to Scrap Key Social Security Service After Backlash
Elon Musk’s DOGE foot soldiers had laid out a plan to scrap telephone services—which would have forced elderly benefit recipients to seek help with their claims online.
Social Security Administration weighs cutting phone support for claims, deposits: report
Sources said the agency would direct seniors and disabled individuals to online services and in-person field offices.
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