LAUREL, Md. — Imagine getting a water bill for thousands of dollars. Then, imagine trying to get someone from the water company on the line for some answers, only to be on hold for hours. That’s what ...

After three years of work and $18 million spent, Philadelphia still has not deployed a water billing system for its half-million customers and is now working with Oracle Corp. — the major vendor ...

The city of Philadelphia has restarted a troubled water billing system project after signing a contract for new software that will replace most of the Oracle Corp. applications it initially planned to ...

RALEIGH, N.C. (AP) — The North Carolina state department that operates Medicaid and other health programs has created a new position to manage and modernize aging computer networks five months before ...

Fort Collins won a lawsuit against Open International, a utility billing software company, for fraudulently inducing the city into a contract. A judge ordered Open International to pay the city of ...