After three-and-a-half years, the material on the sectional Michael bought from Jerome’s Furniture started peeling away. “My wife would just rest her head here as we’re watching television and it ...

What started with one NBC5 Responds viewer complaint about peeling furniture has now skyrocketed to more than 500 complaints and the recovery of just more than $125,000 for viewers. Since the day of ...

“The leather comes off in little pieces that peel off,” Marianne Ash said. Marianne said there’s less and less of her couch to sit on every day because the surface of the couch is peeling and falling ...

Leather couches are more popular than ever these days. But with a high quality leather sofa costing $2,000 or more, a lot of stores are pushing low cost versions, sometimes just $800 for a full couch.

What one suburban woman didn’t know about her living room furniture nearly cost her $2,500 – and she wasn’t alone. Batavia mother Kelly Lotriet bought two bonded leather couches and a chair from ...

NBC10 Responds has recently seen a trend in complaints from consumers with the same problem: furniture that’s peeling, cracking, and flaking. All of the complaints stem from the same material: bonded ...

SAN FRANCISCO (KGO) -- Experts are warning that customers in the market for a leather couch may be disappointed if they don't ask the right questions. The label on some couches may say bonded or ...

Hundreds of consumers have sent in complaints to NBC stations across the country and now the nationwide problem has made its way to North Texas. Cleaning up after their furniture was not exactly a ...

Marcia Alacan called NBC 6 Responds after noticing the material her recliner is made of peeling off. “I feel very very bad because I want something that’s real,” Alacan said. “And for the amount that ...

When Johanna Trujillo was in the market for a new sofa set, she knew exactly what she wanted. "I wanted leather. I wanted something that has good quality," Johanna says. "I just fell in love with this ...