Booking a trip can be a chore and a bore. It either requires dozens of searches and clicks, or human travel agents who can grease the rails for a smooth and stress-free journey. Nevertheless, ...

Booking.com's service and support chatbot, the Booking Assistant, is now widely available on its mobile app, Facebook Messenger and the Booking.com website. The Booking Assistant uses facets of ...

Booking.com has announced the expansion of the pilot version of its new service and support chatbot, the Booking Assistant, now widely available to English-language bookings worldwide. As the latest ...

Priceline will deploy generative artificial intelligence (AI) from Google Cloud across its business, both internally and customer-facing, starting this summer. Customers will have access to a chatbot ...

Digital travel platform Agoda has introduced the Booking Form Bot, an AI-powered chatbot designed to answer travelers' booking-related questions at the final stage of the booking journey. The new tool ...

Apple is preparing to replace Siri with a generative AI chatbot across iPhones, iPads, and Macs later this year, according to ...

Amadeus is adding a chatbot to its Agency360 Plus data tool, the first step in plans to incorporate Gen AI across its business intelligence suite, the travel technology company announced. The chatbot, ...