Baidu’s ChatGPT-like service Ernie Bot saw rapid adoption on the first day of its public roll-out, with the mobile app topping downloads on multiple sites, including Apple’s China iOS store, as ...

Microsoft is making available a preview of a new Azure service meant to hasten the development of bots using the Microsoft Bot Framework. Microsoft announced the Azure Bot Service preview on November ...

Cloudflare has introduced "Friendly Bots," a new way to verify an online bot's identity. Bots are applications designed to automatically perform specific, repetitive tasks online without the need for ...

Microsoft launched its Azure Bot Services today to give bot creators the option to move their bots into the cloud and let Microsoft handle server and storage issues, the company announced today. Alexa ...

Every year, tens of millions of adults in the U.S. are asked to contact Quest Diagnostics for healthcare-related services that range from routine blood work to complex genetic and molecular testing.

Forbes contributors publish independent expert analyses and insights. I'm a customer experience consultant and customer service trainer. This article is more than 7 years old. Customer service, even ...

Vendor says new service will offer insights into bot security threats and remediation advice based on marketplace research and dark web chatter. Cybersecurity vendor Netacea has announced the launch ...