A British Gas customer has issued a warning over a dodgy smart meter nightmare - meaning the firm has not been getting readings. One homeowner in Swansea wrote into the Sun and asked: "Four years ago ...

British Gas customers who mistakenly report their smart meter is faulty could be at risk of a penalty charge, according to reports. Customers who call out an engineer after fears that they are ...

cash back or challenge the way firms operate. Email money@the-sun.co.uk. Q: Four years ago I had a smart meter fitted but I’ve only recently found out that British Gas has not been receiving my gas ...

British Gas is trialling a new smartphone app that enables smart meter customers to check information on their energy usage in real time. The app, called my energy live, is being tested in Bristol, ...

A British Gas customer says their smart meter broke and the firm failed to fix it – and now they owe £202. One customer contacted energy supplier, British Gas, and asked it to send an engineer to fix ...

British Gas has rolled out a tariff offering customers eight hours of free electricity over weekends if they have one of the company's smart meters installed in their home. But while it will cut costs ...

From next month, stylish touch-screen displays showing households how much energy they are using - helping them control their bills and save money - will be rolled out to British Gas customers' homes.