The bottom line is that despite promising a 360 degree view of the customer, and all the benefits of that level of visibility into customer relationships, CRM systems continue to suffer from lack of ...

On paper, AI promises to transform customer engagement, boost productivity, and make revenue teams faster and smarter. But in practice, adoption remains shallow and skepticism runs deep. The issue isn ...

If you are in higher education, the challenge of reopening your campus has been an ongoing battle due to the current pandemic. Many universities are operating fully online or embracing a hybrid ...

With all the excitement around Salesforce’s growth, has building customer relationships grown as well? For some, a CRM is viewed simply as what the acronym (customer relationship management) stands ...

Monday.com provides a versatile solution for managing customer relationships, featuring customizable pipelines, powerful ...

In research recently published by McKinsey, taking a broad and systematic approach to the customer journey was found to increase customer satisfaction as much as 10%. Another study, by Boston ...

CAMBRIDGE, Mass., Aug. 3, 2021 /PRNewswire/ -- HubSpot, the customer relationship management (CRM) platform for scaling companies, announced today the launch of CMS Hub Starter, a new tier of the ...

Technology shouldn’t ever be a replacement for good management. However, a well-considered, well-implemented CRM system should not only streamline the effectiveness of your team but also deliver ...

Meet Attio, a new CRM for people who are familiar with modern collaboration tools, such as Airtable, Notion and Zapier. The startup wants to create a product that can hold all important information ...

What’s better than building a company in a fast growing industry? Building a service provider for all the other companies in that fast growing industry. While Mighty started as a plaintiff financing ...

No-code Creatio platform key to successful tech and company M&A that now runs combined customer outreach 70% cheaper than either business did before As part of its re-boot as a business, hybrid online ...