For years, customer relationship management (CRM) in law firms has often been viewed as a glorified Rolodex — a necessary but often underutilized system primarily seen as a data repository. With the ...

Finding, retaining and maintaining clients is vital to any company's success. Crafting the right business development strategy can go a long way toward helping your business accomplish those goals.

Business development leaders should be prepared to adjust their messaging as the political landscape changes. The incoming Trump administration and GOP-led Congress signal new regulatory and economic ...

NorthBay Health strategy chief Larry Trilops explains why long-term plans need time and caution against frequent pivots.

Working closely with the human capital director, he set about developing a “market shaper” culture—an organization perceived as driving the evolution of the sector—to stimulate more innovation and ...

Architect business development can be very challenging. It's not a topic that comes up in design school, and many of the practices that firms employ today can simply be categorized under the heading, ...

North Ridgeville invites business leaders to contribute to a survey aimed at shaping the city's economic strategies by ...