Forbes contributors publish independent expert analyses and insights. Aytekin Tank is the founder and CEO of Jotform. If time is money, small business owners that don’t take advantage of AI tools like ...

Bullet points and bold type aren't always your friends for business communication. Whether you're writing for coworkers or clients, follow these tips to ensure that everyone is on the same page. I'm ...

OpenAI unveiled GPT-4o, its latest generative AI model, on Monday. GPT-4o is available as a text-based chatbot on ChatGPT. Business Insider tested GPT-4o's email-writing capabilities and compared it ...

A new AI feature from Grammarly can look over your business writing before you hit send, offering “strategic suggestions” designed to make your messages clearer and more impactful. Whether you’re ...

Every memo, every letter, every email or proposal you write speaks volumes about you and your organization. That's why it's so important that each correspondence that leaves your desk is crisp, ...

Erica, a staff engineer at a construction consulting firm, was faced with a dilemma. Her manager asked her to follow up with the client about a proposal they had submitted the week before, but she was ...

As a staff writer for Forbes Advisor, SMB, Kristy helps small business owners find the tools they need to keep their businesses running. She uses the experience of managing her own writing and editing ...

Double-check emails to avoid common, easily preventable mistakes. Clear communication improves business efficiency and professionalism. Email has become daunting. Most businesses these days operate at ...

Discover why email marketing remains a powerhouse tool for business owners in the digital age. Learn how to build personal relationships, drive conversions and future-proof your business with ...

Email is one of the main ways to communicate in the workplace and is more formal than chat. Over time, certain rules of etiquette, or social expectations, have developed. You may be viewed negatively ...